Trustees should be asking themselves what the state of the public’s trust is in the hospital or health system, whether people in the community perceive the organization as being community-centered, and what is being done to ensure the entire organization embraces community accountability.
Tap on the diagram above to learn more about each step.
(Source: Association for Community Health Improvement)
Ensuring Community Centeredness: Board Questions to Consider
- What is the state of public trust in your hospital?
- Do people in your community see your hospital as being community-centered?
- Can you describe your community partnerships and their value and results?
- What does community accountability mean to you? How do you define and measure it?
- What are you doing to ensure that the entire organization embraces community accountability?
- What strategies do you use to engage the community in the hospital’s long-range planning?
- What information about hospital performance do you report to your community?
- What approaches do you use to advocate in your community and to legislators?
- What is the individual community and political advocacy role of every trustee?