The board-medical staff relationship should be a trusting partnership, where both the staff and board work closely together to provide quality care.
Hospital boards and medical staffs often have differing perspectives and unique cultures, which can lead to a disconnect between the two. There are actions that board members can take to improve alignment to build a high functioning, strong hospital and medical staff relationship.
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Institute for Healthcare Improvement: Effective Board Governance of Health System Quality
To help health system leaders and boards use their governance time most effectively, the Institute for Healthcare Improvement (IHI) has created a white paper that includes three components: 1) Framework for Governance of Health System Quality; 2) Governance of Quality Assessment; and 3) Three support guides.
AHA Trustee Insights: Stewards of the Patient Experience: Trustees’ Key Role
Boards should set expectations, understand the metrics and ask key questions. Goals aimed at ensuring quality and safety are high priorities for boards. In this age of value-based purchasing (VBP), hospitals are evaluated and rewarded on clinical processes of care, efficiencies, outcomes and the patient experience of care.